This book took a while to grow on me, but after the first four chapters I started to find it more my style. My main qualm is that Hybels writes from a Willow-centric perspective. At times it's a bit much, but that is Hybels' only claim to leadership fame. Aside from that, he gives some useful advice and leadership concepts based on his experience. If I could, I would give it 3 1/2 stars.